The Department of City Planning has an IMPROVED Permitting Process! In early 2020, the department revised permitting in the City of Atlanta by establishing an online portal and collaborating with customers and external partners to simplify the process.
The improved process will reduce the overall timeline, provide dedicated support to guide customers through the process, and improve accountability.
1. All customers will use the redesigned and improved Accela portal for direct submissions. Multi-family development customers will no longer submit materials using the SagesGov portal.
2. Simplified file naming structures and plan upload requirements. Applicants will be able to upload the file packages matching the drawing package, i.e. Architectural Plan, Civil Plan, Survey, etc.
3. A digital plan review process for all agencies eliminating printing costs and time spent on driving to submit plans for review.
Other scheduled improvements such as introduction of a Development Services Team, simplified and clear communications, and automated issuance of trade permits will be implemented in the coming weeks.
Starting March 1st, the City's improved process will be available for all customers!
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